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Claim Assist

FAQs RCCAFAQs

When contacting RJ Health, DO NOT include/provide patient information (such as name, DOB, member ID number, policy number, or DOS) and/or any other HIPAA ‘Protected Health Information’/PHI in your correspondence.

How do I format an NDC? (10 digits, where do you add a leading zero?)

Label Configuration Add leading zero, remove hyphens
4-4-2 (xxxx-xxxx-xx) 0xxxxxxxxxx
5-3-2 (xxxxx-xxx-xx) xxxxx0xxxxx
5-4-1 (xxxxx-xxxx-x) xxxxxxxxx0x

Glossary